Last Updated: October 10, 2026

At ABD, we are committed to providing a reliable and transparent shopping experience. We strive to ensure that every order is processed, packaged, and shipped as efficiently as possible.

Because our store offers a variety of products, including ABD-branded apparel, accessories, footwear, pre-order collections, custom merchandise, and third-party supplier products, processing and delivery times may vary.

Please carefully review our Shipping & Delivery Policy before completing your purchase.

1. ORDER PROCESSING

Orders are processed after payment has been successfully received and verified.

Processing times vary depending on the product type, inventory availability, and fulfillment location.

• In-stock items: Processing times are provided at checkout or in the applicable product description.

• Pre-order items: Processing begins according to the estimated production and release schedule.

• Custom orders: Processing and production timelines depend on customization requirements and design approval.

• Dropshipping products: Processing times depend on the third-party supplier responsible for fulfillment.

Business days generally exclude weekends and recognized public holidays.

Processing time does not include shipping transit time.

2. SHIPPING RATES & DELIVERY ESTIMATES

Shipping fees are calculated and displayed at checkout based on factors such as delivery destination, package weight, shipping method, and fulfillment provider.

Available shipping methods and estimated delivery times may vary by product and location.

Delivery estimates are not guaranteed unless expressly stated.

Customers will be informed of applicable shipping charges before completing their purchase.

3. PRE-ORDER SHIPPING

Pre-order products are items purchased before they become available for immediate shipment.

By purchasing a pre-order item, customers acknowledge that:

• Products may still be in production at the time of purchase.

• Estimated shipping dates are provided when available.

• Manufacturing or supplier delays may affect fulfillment.

• Pre-order products may ship separately from other items in the same order.

• Tracking information will be provided when available after shipment.

We will communicate significant changes to expected fulfillment timelines when reasonably possible.

If a pre-order cannot be fulfilled, customers will be offered an appropriate resolution, including a refund where required by law.

4. CUSTOM ORDER SHIPPING

Custom and personalized products may require additional production time before shipment.

Production timelines depend on factors including design complexity, material availability, customization details, and customer approval.

Shipping begins only after the product has been completed and is ready for dispatch.

Customers are encouraged to review estimated production and delivery timelines before placing a custom order.

5. DROPSHIPPING & THIRD-PARTY FULFILLMENT

Certain products sold through ABD are fulfilled by independent third-party suppliers.

As a result:

• Products may ship from different warehouses or countries.

• Shipping timelines may vary between products.

• Orders containing multiple items may arrive in separate packages.

• Customers may receive multiple tracking numbers.

• Packaging may differ depending on the supplier.

• International shipping and customs processing may affect delivery times.

Separate shipments do not necessarily indicate missing items.

ABD remains the customer's primary point of contact for order-related concerns.

6. INTERNATIONAL SHIPPING

ABD may offer international shipping to eligible destinations displayed at checkout.

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers may be responsible for applicable import duties and customs fees.

International delivery times may vary due to customs clearance, local postal services, and other circumstances.

Any applicable charges and responsibilities will be disclosed as required by law.

7. SHIPPING CONFIRMATION & TRACKING

Once an order has shipped, customers will receive a shipping confirmation notification when tracking information is available.

Tracking updates may take time to appear after a package has been handed over to the carrier.

For orders shipped in multiple packages, separate tracking details may be provided.

8. INCORRECT OR INCOMPLETE SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping details at checkout.

This includes:

• Full recipient name

• Complete delivery address

• Apartment or unit number, if applicable

• Postal or ZIP code

• Accurate contact information

If incorrect information is submitted, customers should contact us immediately.

Address changes cannot be guaranteed once an order has entered fulfillment or shipping.

Additional shipping fees may apply to reship an order when incorrect information was provided by the customer, where permitted by law.

9. SHIPPING DELAYS

While we aim to meet estimated delivery timelines, delays may occur due to circumstances such as:

• High order volumes

• Manufacturing or supplier delays

• Weather conditions

• Customs inspections

• Carrier disruptions

• Public holidays

• Unexpected transportation issues

If your order experiences a significant delay, please contact us for assistance.

We will work with our fulfillment partners to investigate the issue and provide appropriate remedies in accordance with applicable consumer protection laws.

10. LOST, MISSING, OR UNDELIVERED PACKAGES

If your package is significantly delayed, missing, or marked as delivered but has not been received, please contact ABD customer support.

Include your order number and relevant tracking information.

We may investigate the delivery status with the shipping carrier or fulfillment provider.

Where an order is confirmed lost or undelivered, we will provide an appropriate resolution, including replacement or refund where required by applicable law.

11. DAMAGED PACKAGES OR INCORRECT ITEMS

If your order arrives damaged or contains an incorrect product, please contact us within 7 days of delivery whenever possible.

Provide your order number, a description of the issue, and clear photographs of the affected product and packaging.

We will review the concern and determine the appropriate resolution.

This recommended reporting period does not restrict any statutory consumer rights.

12. MULTIPLE SHIPMENTS

Orders containing products from different collections, suppliers, or fulfillment locations may be shipped separately.

Customers may receive individual shipping confirmations and tracking numbers for each shipment.

Receiving one package does not necessarily mean the entire order has been delivered.

13. SHIPPING RESTRICTIONS

Certain products may not be eligible for shipment to all countries or regions.

Shipping availability will depend on the destination, product restrictions, carrier limitations, and supplier capabilities.

ABD reserves the right to cancel orders that cannot legally or reasonably be shipped to the selected destination.

If an order is canceled because shipping is unavailable, any payment collected for the unfulfilled order will be refunded.

14. RETURNS & SHIPPING COSTS

All purchases are subject to our Return & Refund Policy.

Products designated as final sale are not eligible for change-of-mind returns or exchanges unless otherwise stated.

Original shipping fees are generally non-refundable for discretionary returns, except where required by applicable law.

If a return is required because of a defective, damaged, or incorrect item, applicable return shipping responsibilities will be determined in accordance with consumer protection laws.

15. CONTACT INFORMATION

For shipping inquiries, tracking assistance, delivery concerns, or questions regarding your order, please contact ABD through the customer service information provided on our website.

When contacting us, please include your order number so we can assist you efficiently.

THANK YOU FOR SHOPPING WITH ABD!

We appreciate your support and look forward to delivering your order. Our goal is to provide a dependable shopping experience from checkout to delivery.